Tag Archives: research

Four key questions to ask your cloud provider

What questions should you ask before trusting your data to a cloud service?  Not all cloud services are the same and by not asking key questions up front, you can leave your business exposed.


To highlight what can happen when you trust people with your data without checking them out first, Mozy carried out a hidden camera experiment asking a series of strangers in a coffee shop to look after a laptop.  Find out what happened:






What should our man have asked before trusting anyone with his data?


  • How long will you look after it?

Just as some of our participants only protected the data for a limited period of time, not all providers are in it for the long term. Find out how long the provider has been around and how committed to the market it really is.

  • Will you look at my data?

Some participants in the experiment thought the data on our laptop might be of value to them.  Some cloud providers will scrape your data to create anonomised information to sell on to advertisers.  Encryption and privacy commitments are essential here – make sure your cloud provider has them.

  • Will you leave my data vulnerable?

Some of the people in our experiment did very little to keep the data safe, leaving it unattended as they left the coffee shop and went about their business.  Some cloud providers don’t encrypt data and some take physical security more seriously than others.  Make sure that your cloud provider is storing your data on enterprise-class equipment, in tier 4 data centers and in an encrypted state at all times.

  • Can anyone take my data?

In the film, we saw someone take the computer they were trusted with but we also had people who let a computer be taken from them.  Data can be intercepted when using cloud services if the provider has failed to secure it.  Ensure that your provider offers end-to-end encryption and transfers data over an SSL connection.


For more advice on what to ask before choosing a cloud provider, check out this whitepaper from IDC.

How much is the data on your laptop worth to you?


Maybe it depends what you do with your laptop.  Personal documents can have huge sentimental value (what if you lost your baby photos?) but losing work documents could have a huge impact on your company’s bottom line – or maybe your bonus.


And what if you wrote one of the country’s most popular TV shows and last year’s National Book Awards Non-Fiction Book of the Year?  Maybe the content on your laptop is potentially worth hundreds of thousands of pounds in revenues from scripts and books.

It’s that realisation that must have hit national treasure Miranda Hart when her laptop was stolen this month:


“If people who stole my laptop last night in W6 out there. Please please please return. Precious creative projects all lost. Will reward. RT.”  Hart tweeted in a desperate attempt to retrieve the work that she lost along with her computer.  And it appears that she’s still waiting for an answer.


How much is the data worth or even the reward? Recent research from Mozy found that, where a reward was offered, the average bounty for a lost or stolen item was over £275.


I really hope that Miranda gets her computer back – not least because I want to find out what this season’s laugh is modeled on (please let it be Katy Perry’s Roar).  But our advice is to save the reward money and invest in the much more reliable and cost-effective use of online backup.


Businesses can protect their data from under £7 a month and home users from under £5.  Check out Mozy for more details.


So, don’t ever put yourself through the heart-stopping, sinking feeling that your data may be gone forever, just get backup.  Such fun!

Are your irrational fears holding you back?

Irrational Fears and the Cloud - kid84 per cent of us admit to harbouring fears that we know are irrational and the workplace is a hotbed for those insecurities.


Are you one of those people?  The kind who writes an email and scrupulously check and double check the addresses you’re sending it to, only to experience the dreadful sinking sensation that you’ve sent it to the person it’s about by accident.  Even though you could swear that you’ve addressed it correctly, you can’t stop yourself from frantically clicking through to your sent items for validation.


What about making coffee in front of the boss?  Are you convinced that your normally-steady hand will inexplicably turn into a quivering coffee-sprinkler, designed to spill as much of the brown stuff on as many people as possible.  And does that mean you don’t do it?


It seems that nearly all of us have some irrational workplace fears that prevent us from doing things.  If that means not having a cup of coffee, it’s probably not a big deal but, if prevents the implementation of a new project that could bring cost savings and time efficiencies, that’s a different matter.


Sounds extreme?  37 per cent of IT managers said that they’d had projects rejected because of managerial fears.  And 55 per cent say that their company perceives the adoption of technology as a risk.


An ability to recognise risk is an essential business skill but automatically dismissing projects as risky, irrationally, means that companies can miss out.


IT managers surveyed, highlighted just how arbitrary decision making can be by revealing which buzzwords invoke an irrational fear from their bosses.   If you’re pitching Mozy to your manager, should you call it “online backup”, “cloud backup”, “backup on demand” or “backup as a service”?


The answer is “backup on demand”!  53 per cent of IT managers say “on demand” helps their proposals compared with 15 per cent for “as a service.” Conversely, 17 per cent say “as a service” hinders their pitch compared to just 5 per cent for “on demand.”


Want to know more about the best and worst buzzwords to use if you want budget sign off?  Or do you want to know how many people secretly think the photocopier is plotting against them?  Then read the full findings of Mozy’s research here.

Mozy Irrational Fears Report – UK

Mozy Irrational Fears Report ROI

Mozy Irrational Fears Report USA

Mozy Campagne Tegen Angstfactoren – NL

Mozy Nos Craintes Irrationnelles et le Cloud

Mozy Irrationale Ängste rund um die Cloud


Not all cloud services are the same

Deploying new technologies can give your business an edge over your competitors – but if you’ve never chosen a supplier in that market before, how do you know what’s right for you?


With each supplier promoting their benefits and aiming to convince you that their offering is the best, how do you differentiate between them when you don’t even know which questions to ask?  And what’s more important: features or finances?


A new white paper by industry analysts IDC aims to help. Key Criteria in Selecting a Cloud Backup Provider Built to Last offers a checklist of criteria for business to use in their selection processes as well as an overview of industry trends and information.


“There has been an explosion in the number of vendors offering backup services and, while some of these have been designed to meet the needs of large businesses, others are designed with SMBs, consumers or individuals in mind,” said Laura DuBois, Program Vice President, Storage at IDC.  “Enterprises that fail to dig beneath the surface with a given solution could find themselves risking their data in unsuitable environments or having the rug pulled out from under them by a provider that doesn’t stay the distance.”


The IDC White Paper’s hotlist of cloud backup “must haves” for enterprises includes:


-       Financial stability

-       Proven infrastructure

-       Established enterprise customer base

-       Geographically distributed data centers

-       Third-party validation and accreditation

-       SLA terms and execution

-       Robust encryption

-       Centralised management


And you can read the full checklist here: www.mozy.com/backup/idc-cloud-provider-key-criteria.

Smile! (Until you realise your phone is gone)

Lost and Found

Family gatherings, catching up with friends, the kids nativity play… there are so many reasons why we get snappy with our smartphones in the run-up to Christmas.


But, the memories that you’re trying to preserve may not last as long as you’d hoped if your phone doesn’t come home with you at the end of the day.


According to new research from Mozy, Saturday evenings in December are the most dangerous time to be playing fast and loose with your phone as this is the time of year that you’re most likely to lose something and smartphones are the most-lost items.  In fact, 70 per cent of us have lost gadgets like smartphones and laptops.


And, if it’s the memories on your phone that you value most, you’re not alone.  The majority of people who took part in our survey told us that it was the pictures, contacts and other documents on their phones that they missed most.


If you want the peace of mind to snap happy this Christmas, make sure that the stuff on your phone is protected.  Sync your phone with the Mozy app and make sure that your laptop is backed up with Mozy.  It’s simple, automatic and you can even get a version for free.


To check out Mozy sync and backup, visit www.mozy.co.uk .  Or, for further results from the survey, head over to www.mozy.co.uk/reports/lost-and-found

Shop ‘til you drop (your mobile)

Lost and found

 Does this schedule sound familiar?  Get kids ready for Christmas shopping.  Coats on.  Hats on.  Boots on.  Need wee.  Boots off.  Coats off.  Bathroom.  Coats on.  Lost boot.  Find boot.  Boots on.  Leave house. Go back for forgotten present. On bus.  Off bus.  Go back for forgotten present.  Go back for forgotten hat.  Arrive at friend’s house.  Boots off.  Hats off.  Coats off.  Swap gifts.  Coats on.  Hats on.  Boots on.  Leave house.  Go back for forgotten present.  Go back for forgotten hat.  Hit shops.  Coats on.  Coats off.  Coats on.  Coats off.  Ring home to check which doll you were meant to get.  Ring home to check what to get when that’s sold out.  Coats on.  Coats off.  Drop bag.  Juggle bags.  Coats on.  Wipe noses.  Leave shops.  Go back for lost coat.  Back in car.  Arrive home.  Collapse!


It’s no wonder that many of us find ourselves missing one or two things when have the opportunity to take stock.  According to new research from Mozy, December is the time of year when most things are lost, that Saturdays are the worst days and that most stuff goes missing at around 18:00 as we all head home.


And with top reasons for loss including getting carried away, carrying too much and getting distracted, it’s understandable how Christmas conditions create a hotbed for loss.


Frustratingly, although hats, gloves and other lower-cost items do feature highly on the list of things that don’t make it home with us, the most commonly-lost item is actually a smartphone.  70 per cent of us have lost a data storage gadget, like our smartphones or laptops.


And, when we these types of gadget, it’s not just the device itself that we have to say goodbye to.  It’s often the pictures, music, contacts and other data that we lose too.  The majority of people who took part in Mozy’s survey told us that it was their data they were most upset about when they lost their phone or laptop – not the hardware.


So, before you head out once more into the breach again, make sure the stuff you care about is protected.  You can sync your phone or backup your laptop with Mozy.  It’s simple, automatic and you can even do it for free.


To find out more about how to protect your data, visit www.mozy.co.uk.  Or, to get more results from Mozy’s Lost and Found survey, head to www.mozy.co.uk/reports/lost-and-found



Protect your data whilst you can

lost and found

No one wants to lose their laptop but, with the best will in the world, mistakes happen.  And more of them happen at this time of year than any other.


According to new research from Mozy, more items go missing in December than any other month of the year.  And 70 per cent of us, the figures show, have lost a data storage device such as a smartphone or laptop.


The research suggested that commuting puts everyone at risk, with 18:00 being the peak time of day to lose something and cars and public transport featuring highly on the list of locations where things are mislaid.


For IT managers, that means a flood of requests coming your way for replacement devices.  But it’s not just the devices themselves that will be slipping through fingers.  Unless it’s properly protected, the data on the devices will be walking out the door with them.


So, if you want to minimise the impact of unintentional loss, make sure that you’re prepared before it happens.  It’s easy to insure a laptop but the best insurance for your data is comprehensive backup.


To find out more about how to protect the devices at your company, visit www.mozy.co.uk/pro


Or to read more results from Mozy’s research, head over to www.mozy.co.uk/reports/lost-and-found

Beware 18:00 on Saturdays in December!

lost and foundIf you’re out and about this month, keep an eye on your stuff as December is the time when more items go missing than any other.  And, more precisely, grab hold of your stuff and don’t let go at 18:00 on Saturdays as that’s the time when you’re most vulnerable to loss.


According to our new research, Brits will lose £2 billion worth of items this year, with 30 per cent of us having let two or more belongings slip through our fingers in the past 12 months.


It’s most important to keep an eye on your electronics as 70 per cent of us have lost data device such as a smartphone or laptop.  In fact, smartphones are the most commonly-lost items of all.


Of course, it’s not just the device itself that you may never see again.  Photos, documents and all manner of other irreplaceable information can disappear with it.  And the majority of people taking part in our survey told us that it was losing their data that upset them far more than losing the device itself.


So, if you’re heading out this Saturday, make sure you’re prepared!  Make sure that the stuff on any devices you’re taking with you don’t contain the only copies of your pictures and other data.  Sync your phone and backup your laptop – it’s simple to do and free with Mozy if you visit www.mozy.co.uk/home/free.


To find out more about the lost and found items from our research here and around the world, head to www.mozy.co.uk/reports/lost-and-found.



Not a morning person? Not a problem!

If you’ve ever hit the snooze button on your alarm clock and wished you could stay in bed rather than face the commute into work, then findings from Mozy’s recent survey will be music to your ears.

The average boss is happy for workers to spend a quarter of their time working from home and, guess what?  “Not being a morning person” features highly on the list of reasons for not being in the office.

Not being a morning person ranked 13th of the list of reasons bosses are given for their employees working from home.  That means more people work from home to avoid an early start than those homeworking whilst waiting for a delivery, observing a religious holiday or ensuring that they are closer to a business meeting taking place that day.

However, it doesn’t come higher in the league than ‘being better able to work from home’, which ranked tenth on the list.  With mobile access technologies allowing employees to get at the information that they need, regardless of where they are, homeworking often presents a great opportunity to complete tasks uninterrupted in a quiet environment.

Of course, an element of vanity crept into the homeworking chart too – though much lower than the reasons we’ve shared so far.  Haircut disasters, spray-tan incidents and wearing the wrong shoes all made the list.

So, if you’re a blotchy orange colour, having a bad hair day, hobbling and wishing you could just go back to bed, let’s hope your company has a cloud strategy so you can start your day again in an hour’s time.  The chances are, you’ll be more productive from home anyway!

Top reasons for remote working:

1)   Dealing with childcare

2)   Transportation issues

3)   Health emergencies

4)   Snow

5)   Waiting for a repair man

6)   Other parental responsibilities

7)   Dental appointment

8)   Flat tyre

9)   Dealing with pets

10)  Can work easier at home

11)   Broken appliances preventing getting ready

12)   Airport delay

13)   Not a morning person

14)   Forgot phone/wallet at home

15)   Piking up supplies for the office

16)   Waiting for a delivery

17)    Relationship issues

18)   Need peace and quiet

19)   Locked in

20)  Helping someone with a broken-down car

21)   Religious day

22)   Alarm ‘switched itself off’

23)   Easier to get to a meeting from home

24)   Parking ticket

25)   Neighbour/friend gone into labour

26)   More environmentally friendly to work from home

27)   Had to go home as worried about having left an appliance on

28)   Broadband is quicker at home

29)   Forgot travelcard/ticket

30)   Recovering from cosmetic surgery

31)    Wrong shoes

32)    Hair-cut disasters

33)    Spray-tan accidents

34)    Housemate’s relationship issues

Desk Dating

File access enables remote working

Would you feel comfortable online dating from your desk?  What about flicking through the pages of a holiday brochure?

It turns out more of us are happy taking a bit of ‘me time’ in the daytime than you might think with 90 per cent of us saying that we let personal tasks creep onto our workday to-do lists according to new Mozy research.

So, are we all brazenly headed for the dole queue?  Perhaps not as employers also appear to accept that this is fine.

The world hasn’t gone crazy, it’s woken up to the notion that for businesses to get the best results, they need their workforce to be flexible about the hours that they put in and, therefore, need to offer flexible working themselves.

With the introduction of cloud services and mobile apps that allow users to access files anywhere, workers are no longer tied to the office to complete tasks and are spreading their work across an average of about 12 hours each day, giving both employees and employers more flexibility.

In return, employers no longer see breaks in the working schedule as avoiding work, but rather deferring work to make the best use of your time and ensure that you’re free to complete other work tasks later in the evening.

Here’s our list of the top personal tasks that workers feel justified doing during the day.

  1. Leaving early for the doctor or dentist
  2. Personal phone calls
  3. Regular tea/coffee/water-cooler breaks
  4. Chatting with colleagues
  5. Sending a few personal emails
  6. Taking a long lunch
  7. Online banking
  8. Leaving work early for a child’s performance at school
  9. Paying a few bills
  10. Listening to music
  11. Having breakfast
  12. Reading newspapers/magazines
  13. Using social media
  14. Calling customer complaints
  15. Researching things you want to buy online
  16. Brushing teeth
  17. Researching holidays
  18. Online shopping
  19. Food shopping online
  20. Showering after cycling/running/gym
  21. Looking up recipes
  22. Playing the lottery
  23. Reading online gossip
  24. Writing personal blogs
  25. Interviewing for new jobs
  26. Starting a business/side jobs
  27. Organising music playlists
  28. Watching sports
  29. Video conferencing
  30. Online dating

What are you happy doing at your desk?  Why not let us know in the comments section?