Tag Archives: protection

Mozy app 1.2 for iOS

The Mozy iOS app now supports data decryption for customers using personal key encryption. Android update due  within weeks.

Since its initial release in March this year, the Mozy app for iOS (iPhone, iPad, and iPod Touch devices) has quickly become a favorite feature for Mozy customers. With the app you can access any file you have backed up to Mozy right from your mobile device. Complete with photo previews, document viewing, and the ability to open files in other applications or send them via email, the app makes Mozy more than just a way to protect against data loss. Along with similar access through any browser, the app provides a way to access all your personal and professional files from anywhere.

With version 1.2, now available at no charge from the App Store, we’re able to offer a feature that many (often quite vocal) customers have been awaiting: personal key data decryption.

About Personal Key Data Decryption

To protect customer privacy, Mozy online backup always encrypts the data for each file before sending it to Mozy. About 95% of our customers opt for Mozy’s default encryption. The remaining 5% opt to employ a personal key for encrypting their backups. When you encrypt with a personal key, it ensures that the only person who can readily decrypt your files is you. Of course, this also means that Mozy has no way to decrypt your data if you forget your personal key.

Data Decryption Comes to the iOS App

With this latest release, you can set the personal key used for backup on each of your computers (even if each uses a different key). The mobile app can then download any file, use the key to decrypt its content, and then allow you to use the file as you need. You can view it, email it, or even open it in another app.

Mobile & the Trade-offs of Using a Personal Key

There are certain services that Mozy performs online to support the Mozy app. For example, the file names used by digital cameras make it hard to know what’s in a photo, so the Mozy app displays photo thumbnails.

When you view a folder containing photos, an online service generates a thumbnail for each photo, allowing the app to download a small image instead of whole photos, saving time and bandwidth.

However, if your photos are encrypted with a personal key, then Mozy can only provide a generic thumbnail indicating that Mozy cannot read the photo.

But you can still download the whole photo and–once downloaded and decrypted by the mobile app–you can view it on your device.

Your Turn: Go Rate the Update

We know many Mozy customers have been waiting for this update. If you’re one of them, please rate the Mozy app in the App Store.

A Note to Android Users

We know you want personal key support, too. We’re working on it right now and aim to release the 1.2 update for Android before the end of October.

Photo-Fabulous Phones

One of the great things about having a camera on your phone is that it’s always with you so, even though you couldn’t know in advance that your mate was going to fall flat on his face in the mud, you’ll still be able to make sure that the rest of the world can share in his humiliation through the awesome power of Facebook.

But, for the really important occasions, most of us still like to take a conventional camera.  Weddings, christenings and barmizvahs demand a better quality of picture that you can generally get with six-times optical zoom on a clam phone.

So, we end up with two tiers of photos: everyday photos on your phone and special photos on your camera.  Which is all well and good until you want to share your pictures.  When trying to show off your boyfriend to colleagues in the bar after work, that picture of him in the mourning suit at your sister’s wedding is on your laptop at home and you have to choose between a snap of his Dot Cotton impression and that time he managed to balance a pizza box on his face.

And September can be one of the most frustrating months as you realise that all of the holiday pictures you took in Cancun are at home and your only record of summer is the check-in queue photo that you posted to twitter in an attempt to shame the airline into an upgrade.  How are you going to trump Dave-in-Finance’s pictures from Kavos with that?

Enter the Mozy App for iPhone and Android.  Mozy lets you access all of the data that you backed up on your computer right from your smartphone.  So, once you’ve synced your camera with your laptop, your back up will give you access to all your photos on your phone, regardless of which device you used to take them.

So, should you want to prove that the fish you caught on your trip really was ‘this big’ or the girl you met in Marbs really was ‘this hot’, all you have to do is reach for your phone.  You can even use the app to post the picture to Facebook so the rest of the world can witness your glory.

Of course, if your friends download the Mozy app, it may mean that they have every picture they’ve ever taken of you to hand at all the least opportune moments.  We apologise in advance for any future incidents where anyone reveals that experimental haircut you thought made you look edgy when you were 15.

Backup to 1981 and celebrate 30 years of the PC

It’s 30 years since the world’s first IBM-compatible PC was unveiled to the world and, my, haven’t things changed?

Back on the 12th of August 1981, audiences at the Waldorf Astoria in New York gasped at the awesome power of the IBM 5150, which, for a mere $20,000, could offer a maximum of 256kB of memory (assuming, of course, that you boosted the 64kB of memory on the motherboard with three 64kB expansion cards).

Who could have known back then how central to our lives PCs would become?  Who could predict that some of our most precious memories would live on our PCs and that we would become so attached to that information that we’d want everywhere access to it?

Sometimes, the value of the digital information we’ve accumulated over the years isn’t terribly apparent – the PC has quietly picked up more and more roles without us noticing.  But, for many of us, the PC is our address book, photo album, music library, diary, home accounts ledger, home video library and much more.

But, as Spiderman’s Uncle Ben says: “With great power, comes great responsibility.”  And so it is with the PC.  We rely on our computers to store all that precious data.  However, unless you happen to be a government research facility, you’re unlikely to have a ‘supercomputer’ and everyday PCs are prone to everyday errors and occasional failures.  So, rather than hoping your PC is has super powers and relying on it in isolation, back up your information!

You can back up as much as 50GB of data with Mozy for just £4.99 – that’s 200,000 times the memory of the expanded IBM 5150.  Or 125GB (500,000 times) for £7.99.  A trial version is also available with a free 2GB option on MozyHome.

And, if you’re addicted to your PC and want your data at your fingertips everywhere you go, check out our mobile apps which allow you to access all your backed-up data on your Android or Apple mobile devices.

That tune is smokin’!

According to a report in today’s Metro (www.metro.co.uk), Saturday’s fire at the London Park Lane Hilton sent Black Eyed Peas’ Will.i.am into a spin as he hurried to protect his laptop, which contained the latest edits of the band’s new album.

It’s moments like these that make us realise just how valuable the information on our computers really is.

Now, you may not have the only version of the next multi-platinum-selling album saved to your hard drive, but each of us has our own precious stuff there that we’d hate to lose.  That’s why having a backup copy of the files you treasure is so important.

Mozy customer Beth Lutz knows just what it’s like to lose everything in a fire.  You can hear her story, and how Mozy helped, in this video:

Time to back up

Today is the longest day of the year in the UK and Ireland, where we get a full 8 hours and 49 minutes more daylight than we’ll be getting on the shortest day this winter.

So, why not use those extra minutes to do one thing that will save you time for the rest of the year?

Signing up to Mozy and setting your backup preferences takes only a few minutes – but it will automate your backup for the rest of the year.  No more manual backups to hard drives, tape or USB sticks and no more worrying about what might happen if you ever lose your files.

Simply visit www.mozy.co.uk or www.mozy.ie to get started.

Cutbacks put data, and businesses, at risk

Mozy Backup - online backup : have you delayed your technology refresh cycle?

The recession has meant that we’re all putting off some of the purchases we would have liked to have made over the past couple of years.  In our home lives, that’s likely to be cars and TVs and, in the office, it’s likely to be new technology.

After all, as everybody’s grandmother says (unless you’re Prince William, I can’t imagine the Queen saying it): “If it aint broke, don’t fix it!”  But those same lips (in between sucking Werthers and knocking back enough tea to float a battleship) probably also said: “a stitch in time saving nine,” – a lesson that many businesses are learning in 2011.

Three years after the recession hit, we should all typically have been through a workplace technology refresh – but according to our new research, just 40 per cent of companies in Europe, and 30 per cent of companies in the UK, have actually completed one.  Unsurprisingly, the poor economic climate was the most frequently cited reason for plans falling by the wayside.

But what’s the result?  40 per cent of employees told us that their computers were prone to crashes and data loss, which had a negative impact on their productivity.  With analysts putting the cost of a lost record at $214 – scrimping can be a false economy that ultimately costs many, many times the price a few new PCs.

Plus, if your upgrade policy is ‘wait until your computer breaks completely’ it’s not just one or two documents you stand to lose, it’s all of them. And, if you lose your data, you’re likely to lose your business too – 60 per cent of businesses go under if they lose their data for more than 48 hours.

Of course, there’s always a third way! If you can’t afford to shell out for new computers, you can protect the old ones with online data backup.

And, don’t forget, if you’re using a service like Mozy, the act of transferring your data to a new computer in the event that it gives up the ghost – or because you’re one of the 40 per cent of European companies that actually follows a refresh cycle properly – becomes simplicity itself.

So, to put it bluntly, if you can’t afford a new car, make sure you’re up to date with your payments for road-side assistance and, if you can’t afford a new computer, make sure you’ve got Mozy.

Mobile and Sync Hit the Mozy Roadmap

The MozyBlog likes to think of itself as your SatNav to what lies ahead at Mozy so we’re excited to let you know that our compass is pointing straight to mobile apps followed by sync functionality a little bit further down the track.

This week, Mozy was at CeBIT speaking about its iPhone and Android apps for the first time.

Mozy’s mobile app will allow you to securely access the stuff you protect with Mozy, share select files such as photos with others, or view them on your phone. The app will also include convenience features such as photo thumbnail display which allows you to preview the files you’re looking for before downloading them in high-res.

Mozy also spoke about its beta trial for its new ‘sync’ functionality at the show.

This feature will allow users to put a Mozy sync folder on each of their computers. Any files that they put into this folder will be automatically synchronised on any other computers that they’ve installed the application on. This way, they always have the most up-to-date version of their files no matter which computer they’re using.

The sync functionality is just going into beta with a group of customers in the US, whilst the mobile functionality is set for a limited launch soon.

We think that, these new features will help our customers make more of the opportunities presented to them once their data is backed up to the Cloud.

To stay up to speed on where Mozy is with the roll out of these features, or to find out where we’re going next, follow us on Twitter or subscribe to this blog.  Or, for more information on our latest features, check out our Q&A.

Party like it’s 1999 – or whenever you want to back up to…

Office Xmas Party

Christmas is all about tradition. And there is no tradition better instilled into office life than regretting everything that happened at the office party.

We all know that alcohol and office tasks don’t mix – which is why it’s usually frowned upon to swig from a bottle of scotch whilst handling customer calls – but, in some work places, rules (like staff) become a little fuzzy in the festive season.

So, if you’re entertaining clients, beware of the long, boozy, Christmas lunch. It might seem that all is going well until you get back to your desk at half-past three and discover that your fingers aren’t hitting the keys on your computer that you intended them to. This is when it’s all too easy to find out that you’ve not deleted that email you don’t need; you’ve deleted a whole folder of email. You may also find yourself more than usually cavalier when it comes to saving documents over one another (and totally unfazed by the realisation at the time).

The office Christmas party can also be as dangerous as an under-cooked turkey and just as likely to leave you feeling sick to your stomach in the morning. In the ‘age of austerity’, more businesses are eschewing posh hotels and restaurants to host their Christmas parties in the office itself. This means that the opportunity to find yourself merrily sniggering with a colleague as you boot up your computer, open a document and proceed to ‘find and replace’ your boss’s name with ‘Mr Bumface’ is stronger than any of us would like.

Fortunately, the wonders of modern technology mean that none of these blunders are irreversible. An online backup system, like Mozy, will allow you to retrieve anything that you’ve deleted by accident and, just as importantly, restore any documents that you’ve tampered with to their untainted versions.

Unfortunately, Mozy can’t do anything to help if you’ve kissed Sarah from accounts or thrown up in the recycling bin but, whilst your personal reputation might be in tatters, at least you’re safe in the knowledge that no harm has come to the company.

Enjoy Christmas responsibly with Mozy!

Don’t let your precious memories go down the pan

Picture: From original via Wales News


This image is one of 300 pictures that were recovered from a memory card found in a camera that was pulled from a sewer in Brecon, Mid Wales. The photos came to light when sewer workers discovered that the camera was the cause of a blockage in the drains of the Welsh town.

This is just one example of memories that are flushed away every day. Memories that it’s impossible to capture again. The girls in this picture look like they’re heading out to graduation ball or school prom. Perhaps it’s an 18th birthday? Either way, there’s no way to go back in time and capture those moments again.

And it’s not just your camera that can go missing. Accidentally flushing your camera down the toilet could lose you 300 pictures, but losing your laptop, or it simply crashing, could rob you of your entire photo collection. That’s why backing up your pictures is so important. Services such as Mozy can automate the whole process for you helping to make sure, if anything happens to your hardware, you’ve got a copy backed up online.

If you recognise anyone in our photo here, get in touch with the local authorities as they’re keen to reunite the girls with their pictures. Or, if you find a camera yourself, why not post an imageto IFoundYourCamera.Net and perhaps you can help someone else recapture a memory.

If, on the other hand, you think that relying on strangers to post your pictures back to you is too risky a tactic to protect your own memories, there’s always Mozy

Mozy Backup in the UK Q&A

In 2010, Mozy worked hard to create local services across a number of countries in Europe, including the UK, Ireland, France and Germany – each with local-language support, local-currency pricing, local data centres and local-language websites. To help make our customers aware of the closest service to them, we’re now automatically pointing people to our new sites. This has prompted some questions from people who have arrived at a country site they weren’t expecting – we’ve collected them all together and answered them here.

Why does Mozy redirect me when I try to visit its websites?

At the moment, Mozy is building local offerings around Europe – but we can’t do everything at once! To save you from having to try and work out where your local Mozy service is, we’ve set up the system to take you there automatically.

Why can’t I just sign up to the .com website?

There are a number of advantages to signing up locally:
• Your data is hosted here so it’s subject to EU laws – as an EU citizen, this gives you much better protection than if your data was elsewhere. If you’re a MozyPro customer, there may be compliance requirements for keeping your data in the EU.
• You get access to local support – that means the support centre is open when you’re awake
• You pay in your own currency, giving you predictability of your costs – the fluctuating exchange rate means the monthly cost of MozyHome in dollars has varied by nearly a pound over the last 18 months for those with Stirling bank accounts
• Restoring your data will be easier – for example, if you’re subscribed locally, you can request a disk of your data for a restore, which we can courier to you.

What happens if I register now and you launch a local website in my country later?

If you’ve been redirected from a country that subsequently gets a more local service, we’ll be able to simply migrate you if and when you’re ready to do so.

Help! I’m already a Mozy customer but I’m being directed to another site. How do I sign in?

Your log-in details will work regardless of which site you’re visiting. Just log in as normal and you will be redirected to your account page where all your credentials will be recognised.

What happens if I’m in another country when my computer does a backup, will my data go to the wrong data centre?

No, your data will be treated in the same way regardless of where you happen to be when you perform your scheduled or automatic backups.

I signed up at www.mozy.com, will my account be moved?

If you signed up to mozy.com in the past and are based in Europe, you should have already received an email informing you that your data would be moving to a European data center that is closer to you. One of the advantages is that this will provide our European customers a better backup and restore experience.

What if I want to sign up in a different country, how do I do that?

In order to help our customers, in countries where we don’t have a local language/payment offering, we redirect people to the most appropriate match we have available. If your ISP is registered in Europe and you live in a country where Mozy does not have a local website in the local language, you will be redirected to another European website in English.