Mozy Online Backup Video finalist in Computer Weekly Awards

We really enjoyed making our Back Up; Don’t Smash Up video, so it’s great to find out how many people enjoyed watching it too!

Hundreds of thousands of people have watched, shared and ‘liked’ the film in which we asked people on the streets of London if they would be willing to smash their old laptops in exchange for a brand new Mac Book.  That makes us very happy.

We were also really happy to find out that the video was commended in the Best IT Video category at the Computer Weekly Social Media Awards last night.

Thanks to everyone who stopped in the street to take part in the video – especially our the two proud owners of new Macs whose backup was up to date and who were confident nothing would be lost when we took a mallet to their laptops.  And, of course, thanks to everyone who voted for us!

If you still haven’t seen the clip, here it is again.  Keep watching and remember: back up; don’t smash up!

Get Safe Online with Mozy

It’s Get Safe Online Week, a government initiative where businesses and consumers in the UK are challenged to ask “What could I do better to protect my digital life?”

To help people along the journey, those good folks at GetSafeOnline have launched a whole raft of tools on their website including some helpful hints on how to protect your computer.

Needless to say, backup is one of their key recommendations.

We’re totally behind Get Safe Online Week but wish that every week were a week when people protected their digital lives.  That’s why, any day, of any week, anyone can download Mozy for free to use to protect their most important computer files.

To find out more about Get Safe Online Week, visit www.getsafeonline.org or to get Mozy, find us at www.mozy.co.uk

Meet the family at VMworld Copenhagen!

Many of you know that, whilst Mozy is 100 per cent owned by EMC, the Mozy team is also part of the VMware family.  Like all families, we like nothing better than a get together – only in our case, we’re inviting 7,000 people (I don’t fancy doing the washing up after that family meal!).

From the 18th to the 20th of October, Mozy will be at VMworld in Copenhagen on stand #63.  And we’ll be showing off exactly what being part of the EMC and VMware family means.  So, drop by if you want to hear about:

  • Mozy Data Shuttle – which uses hard drives from EMC sister-company Iomega to turbo initial backups into the Cloud
  • Mozy Stash – which uses the technology Mozy developed for VMware’s Project Octopus to share data across multiple devices
  • The Mozy Apps – which give you access to your backed-up data from iOS and Android devices

The Mozy Apps are already available in Europe but a visit to the Mozy stand is a great way to get a heads up on Data Shuttle and Stash before they reach European soil.

For more information about Mozy at VMworld, follow @MozyEU or #VMworld on twitter.

Mozy app 1.2 for iOS

The Mozy iOS app now supports data decryption for customers using personal key encryption. Android update due  within weeks.

Since its initial release in March this year, the Mozy app for iOS (iPhone, iPad, and iPod Touch devices) has quickly become a favorite feature for Mozy customers. With the app you can access any file you have backed up to Mozy right from your mobile device. Complete with photo previews, document viewing, and the ability to open files in other applications or send them via email, the app makes Mozy more than just a way to protect against data loss. Along with similar access through any browser, the app provides a way to access all your personal and professional files from anywhere.

With version 1.2, now available at no charge from the App Store, we’re able to offer a feature that many (often quite vocal) customers have been awaiting: personal key data decryption.

About Personal Key Data Decryption

To protect customer privacy, Mozy online backup always encrypts the data for each file before sending it to Mozy. About 95% of our customers opt for Mozy’s default encryption. The remaining 5% opt to employ a personal key for encrypting their backups. When you encrypt with a personal key, it ensures that the only person who can readily decrypt your files is you. Of course, this also means that Mozy has no way to decrypt your data if you forget your personal key.

Data Decryption Comes to the iOS App

With this latest release, you can set the personal key used for backup on each of your computers (even if each uses a different key). The mobile app can then download any file, use the key to decrypt its content, and then allow you to use the file as you need. You can view it, email it, or even open it in another app.

Mobile & the Trade-offs of Using a Personal Key

There are certain services that Mozy performs online to support the Mozy app. For example, the file names used by digital cameras make it hard to know what’s in a photo, so the Mozy app displays photo thumbnails.

When you view a folder containing photos, an online service generates a thumbnail for each photo, allowing the app to download a small image instead of whole photos, saving time and bandwidth.

However, if your photos are encrypted with a personal key, then Mozy can only provide a generic thumbnail indicating that Mozy cannot read the photo.

But you can still download the whole photo and–once downloaded and decrypted by the mobile app–you can view it on your device.

Your Turn: Go Rate the Update

We know many Mozy customers have been waiting for this update. If you’re one of them, please rate the Mozy app in the App Store.

A Note to Android Users

We know you want personal key support, too. We’re working on it right now and aim to release the 1.2 update for Android before the end of October.

Photo-Fabulous Phones

One of the great things about having a camera on your phone is that it’s always with you so, even though you couldn’t know in advance that your mate was going to fall flat on his face in the mud, you’ll still be able to make sure that the rest of the world can share in his humiliation through the awesome power of Facebook.

But, for the really important occasions, most of us still like to take a conventional camera.  Weddings, christenings and barmizvahs demand a better quality of picture that you can generally get with six-times optical zoom on a clam phone.

So, we end up with two tiers of photos: everyday photos on your phone and special photos on your camera.  Which is all well and good until you want to share your pictures.  When trying to show off your boyfriend to colleagues in the bar after work, that picture of him in the mourning suit at your sister’s wedding is on your laptop at home and you have to choose between a snap of his Dot Cotton impression and that time he managed to balance a pizza box on his face.

And September can be one of the most frustrating months as you realise that all of the holiday pictures you took in Cancun are at home and your only record of summer is the check-in queue photo that you posted to twitter in an attempt to shame the airline into an upgrade.  How are you going to trump Dave-in-Finance’s pictures from Kavos with that?

Enter the Mozy App for iPhone and Android.  Mozy lets you access all of the data that you backed up on your computer right from your smartphone.  So, once you’ve synced your camera with your laptop, your back up will give you access to all your photos on your phone, regardless of which device you used to take them.

So, should you want to prove that the fish you caught on your trip really was ‘this big’ or the girl you met in Marbs really was ‘this hot’, all you have to do is reach for your phone.  You can even use the app to post the picture to Facebook so the rest of the world can witness your glory.

Of course, if your friends download the Mozy app, it may mean that they have every picture they’ve ever taken of you to hand at all the least opportune moments.  We apologise in advance for any future incidents where anyone reveals that experimental haircut you thought made you look edgy when you were 15.

Ten things you might not know about Mozy


Mozy has been around for over five years now – but we’ve not stood still.  So, if you signed up to Mozy some time ago, you may not know about all the features and functionality that exist in Mozy today.   Here’s our list of ten things you might not have known you can do with Mozy.

1)      Access your files anywhere

With Mozy’s web access portal, you can log into your Mozy account from any web-connected device and get the files you want, whenever you want them.

2)      Get your files on your phone

With the Mozy app, you can browse and download any of your backed-up files on your iPhone or Android mobile.

3)      Use Mozy to transfer files to your iPad or Android tablet

Don’t worry about whether you created your files on your laptop or desktop, access them all from your iPad or Android tablet using Mozy.

4)      Preview your files before you restore them

Don’t waste time and bandwidth guessing which files you want to download, use Mozy’s thumbnail previews to check them out first.

5)      Back up your NAS

If the primary copy of your data is on your NAS, make sure that’s what you’re backing up with MozyConnect.

6)      Back up to an external hard drive as well as the Cloud

Two backups are better than one!  Use Mozy 2xProtect for fast local backup and reliable offsite back up.

7)      Remotely email a file to someone else

If you don’t have your computer with you but you get an urgent request for a document, you can email it without even having to download it yourself with the Mozy App.

8)      Back up multiple devices on the same MozyHome account

As lots of us today have more than one device in our homes, you can now backup as many as five computers on a MozyHome account.

9)      Help track your laptop should it get stolen

As well as helping you get your data back in the event that your computer is stolen, we might also be able to help the police locate your device.  If your computer is taken, contact support at Mozy for help.

10)   Transfer an exact copy of your file tree to a new computer when you upgrade

Mozy makes transferring data to a new computer child’s play.  Simply log into your account from your new device to copy over all your files in exactly the same structure.

And one on the way!

11)   Sync your files between your phone, tablet and other computers with Mozy Stash

Mozy Stash is still in beta so didn’t quite make our list but soon users will be able to synchronise documents across their devices with this nifty new feature.

Backup to 1981 and celebrate 30 years of the PC

It’s 30 years since the world’s first IBM-compatible PC was unveiled to the world and, my, haven’t things changed?

Back on the 12th of August 1981, audiences at the Waldorf Astoria in New York gasped at the awesome power of the IBM 5150, which, for a mere $20,000, could offer a maximum of 256kB of memory (assuming, of course, that you boosted the 64kB of memory on the motherboard with three 64kB expansion cards).

Who could have known back then how central to our lives PCs would become?  Who could predict that some of our most precious memories would live on our PCs and that we would become so attached to that information that we’d want everywhere access to it?

Sometimes, the value of the digital information we’ve accumulated over the years isn’t terribly apparent – the PC has quietly picked up more and more roles without us noticing.  But, for many of us, the PC is our address book, photo album, music library, diary, home accounts ledger, home video library and much more.

But, as Spiderman’s Uncle Ben says: “With great power, comes great responsibility.”  And so it is with the PC.  We rely on our computers to store all that precious data.  However, unless you happen to be a government research facility, you’re unlikely to have a ‘supercomputer’ and everyday PCs are prone to everyday errors and occasional failures.  So, rather than hoping your PC is has super powers and relying on it in isolation, back up your information!

You can back up as much as 50GB of data with Mozy for just £4.99 – that’s 200,000 times the memory of the expanded IBM 5150.  Or 125GB (500,000 times) for £7.99.  A trial version is also available with a free 2GB option on MozyHome.

And, if you’re addicted to your PC and want your data at your fingertips everywhere you go, check out our mobile apps which allow you to access all your backed-up data on your Android or Apple mobile devices.

Mozy makes remote file access simple for home and business users

Mozy app for iOS and Android

Mozy’s always been there to help you get your files whenever you need them – but now we can help you get your files wherever you are too.

As the result of a major upgrade to our European platform, MozyHome® and MozyPro® customers are going to be able to easily and securely access their backed-up data from iOS, Android or internet-enabled devices, from anywhere.

The new Mozy functionality includes:

-          An Enhanced Web Access Experience

Securely log in to www.mozy.co.uk from any device with web access to preview and download files.

-          Mobile apps for Android and iOS (iPhone, iPad and iPod Touch)

Securely access their backed-up files directly from their mobile devices, with support for photo previewing, file download and file sharing.

-          Enhanced Restore Functionality

Access more powerful searching, one-click download, 30-day-version viewing, and consolidated file transfer, for faster restores.

We also recently launched the beta trial of Stash, our synchronisation functionality, which we want to make available to customers in the UK soon

But with all the new features, our first priority is protecting your data.  We continue to apply our premium levels of security to the data our customers trust us with.  And, for those organisations that want to regulate the accessibility of information outside of the workplace, we’re putting control of these new functions in the hands of the Administrator.

You can download the Mozy app in the iTunes App Store or the Android Marketplace today!

Pricing and Availability:

The Mozy apps for iOS and Android are free for customers of MozyHome and MozyPro and are available immediately.

The Mozy mobile apps are available for Android users, can be downloaded from the Android Market for devices running Android 2.0 and later. For iOS device users of version 4.0 and later, the app is now available in the iTunes App Store.

The Mozy mobile app includes support for six languages (English, Dutch, French, German, Italian and Spanish).

The Mozy app currently supports customers using a Mozy managed encryption key. A subsequent update to the app will provide support for customers using personal-key encryption.

The web access features and new restore experience will be available to UK customers later this quarter.

The Mozy sync beta is currently open only to US MozyHome customers. Mozy hopes to add UK customers to the trial as the programme progresses.

That tune is smokin’!

According to a report in today’s Metro (www.metro.co.uk), Saturday’s fire at the London Park Lane Hilton sent Black Eyed Peas’ Will.i.am into a spin as he hurried to protect his laptop, which contained the latest edits of the band’s new album.

It’s moments like these that make us realise just how valuable the information on our computers really is.

Now, you may not have the only version of the next multi-platinum-selling album saved to your hard drive, but each of us has our own precious stuff there that we’d hate to lose.  That’s why having a backup copy of the files you treasure is so important.

Mozy customer Beth Lutz knows just what it’s like to lose everything in a fire.  You can hear her story, and how Mozy helped, in this video:

Five tips for keeping your laptop safe in the sun

Top tips for backup in the sun

If you’ve been living in an air-conditioned, hermetically-sealed bunker this week you may have missed the news that not only have we had record temperatures for Wimbledon week, we’ve also got a Brit through to the men’s quarter finals.

For those people who are genuinely working from home this week (and watching the tennis with one eye whilst checking your Blackberry with the other doesn’t count), the thought has probably crossed your mind to make the most of the weather and decamp to the alfresco office that is the back garden.

However, whilst we may love the sun, our computers don’t necessarily agree (by and large, they really would prefer to be in an air-conditioned, hermetically-sealed bunker).  So, before trailing the extension lead out to the lawn and setting up a deck-chair desk, here are Mozy’s top five tips for keeping your laptop happy in the sun.

1)      Shade is your friend

Most office-issued laptops come in a black case, which is just perfect for absorbing the sun’s rays.  Batteries will lose life forever if overheated and hard drives that expand in the warmth will be prone to head crashes.  Keep your laptop under 35 degrees Centigrade to keep your computer safe.

2)      Time is a great healer

Carrying a working laptop from blazing heat to the cool of your home, or vice versa, encourages sudden expansion or contraction of the parts whilst still in operation.  Shutting down your computer before you move in and out, and giving it time to acclimatise before rebooting, will help to protect your device.

3)      A watched computer never boils

Leaving your computer unattended in the sun is never a good idea.  That rings true if it’s in the garden or in your car.  If it’s too hot to leave a pet or a child, it’s too hot to leave your laptop.

4)      Don’t sweat it

High humidity can lead to condensation in the circuits of your computer so, if you’re feeling sweaty, the chances are that your computer is too …only the computer issues can’t be fixed by a wipe with a towel.  If the humidity outside is over 80 per cent, it’s advisable to keep your computer indoors.

5)      Back up

The whole point of a laptop is that it’s portable so you shouldn’t be afraid of taking it where you want to use it.  If you have an online backup of your files, should the worst happen and your hard drive stops working, you’ll always have a copy of them in the cloud.

So, enjoy some fun in the sun and remember to protect your computer and protect yourself – slip, slap, slop people!