Category Archives: MozyPro

Mozy – a smarter choice

Mozy Cloud Data Protection UK BDR

IT and communications provider BDR realised that it was not only their margins that would be looking good when they partnered with Mozy.  The team donned their Mozy T-shirts for a training day, where they learned more about Mozy’s award-winning cloud data protection and access solutions.

 
BDR is already seeing the benefits of joining the Mozy reseller programme.  To find out more about being a Mozy reseller, check out our dedicated partner portal.

Ready, steady, stop!

Online backup ticklistThis summer, the world is descending on the UK as athletes and spectators come to enjoy the greatest show on Earth.  But, with additional feet on the street, rubber on the roads and strains on the trains, we’re being warned that travel disruption is inevitable.

Many businesses have had plans in place for months to make sure that, if their employees can’t make it into work, their work can make it to them. However, if you don’t have a plan yet, it’s not too late to make sure that travel disruption doesn’t disrupt your business.  Here are our top tips to make sure your business keeps moving, even if your staff can’t.

1)   Be flexible – do your employees need to be in the office nine-to-five or can they work around the busy travel times?  If they’re in an assembly line or manning a till, obviously, they need to work set shifts but many office workers are able to fulfill responsibilities at any time.

2)   Trust your workers – Mozy research shows that workers put in much more work out of hours and out of sight than bosses realise

3)   Get Mobile – give employees the mobile apps and tools that will allow them to work wherever they are so that additional commuting time isn’t wasted

4)   Enable home working – only 15% of employees are able to access all of their work applications from anywhere. Embracing cloud file access and other online services make trips to the office unnecessary

5)   Virtualise your meetings – video conferencing and virtual meeting places are ubiquitous today and much cheaper and better than they were in the past

6)   Get free stuff – from file access, to mobile apps to collaboration tools, you can get a lot of the stuff you need to mobilise your workforce for free. But, if you’re relying on this technology to keep business alive, don’t scrimp, a small subscription cost will often get you premium services and support, which cn be invaluable.

7)   Have a backup plan – if you can foresee disruption ahead, have a Plan B to fall back on

8)   Keep control – make sure that you have a centralised plan for what tools you’re going to use and what information you’re going to make available.  Everyone needs to be using compatible solutions and you need to ensure that you’re not creating holes in your security

9)   Set clear rules – staff need to know what’s acceptable and what’s not.   For example, how many days of home working are allowed?  Everyone needs to be clear from the start to avoid confusion.

10)  Be prepared – It’s all very well giving people tools to access their files from the cloud but you need to make sure that the files they might need have been uploaded first.  Choose a service that will do this automatically and make sure you do this in advance.

There’s so much to look forward to this summer so get ahead with mobile working plans so that you can enjoy it without the worries of how it could impact your business.  We think that you’ll find new ways of working that you’ll want to continue even when the transport network is back to normal.

Working from home, not shirking from home

Working From Home - File Acces

Today is National Work From Home Day, which, hopefully, means that you’re reading this from the comfort of your kitchen table or desk at home, rather than from your office.

But, aside from the opportunity to swap your drudge of a commute for an extra hour in bed and your suit for tracksuit bottoms and a T-shirt of dubious cleanliness, what else do you give up when working from home?

Times have certainly changed from the days where you basically gave up being able to accomplish much at all.  Remember dial-up connections to an office VPN?  Remember printing out everything you might need for the next day ‘just in case’? Remember telling people in the office which of the company mobile phones you were taking home with you?

The chances are, that you’re saying ‘no’.  Well, unless you’re a certain age and have gone through the therapy to stop you repressing how awful it all was.  Most of us have pushed the bad-old-days of working from home out of our minds because, today, it’s never been easier to replicate the office working experience from home (sans the annoying colleague who likes to eat mackerel at their desk).

Broadband, cloud services, conferencing solutions, mobile communications – and, most importantly, attitudes – have changed the home-working experience beyond recognition.  For many white-collar workers, it’s now an accepted norm to work from home when occasion suits.  And, critically, that comes without the accusations that you might be shirking responsibilities immediately that you’re out from under the eager eye of the boss.

But have we reached the glorious Utopia of home working yet?  Maybe we’re still only part of the way there.  After all, we’re still tied to some of our working tools; albeit that they have become a lot more portable.

Most people working from home today will have carried a company laptop home with them in order to access their files.  They’ll have set the phone on their desk to forward to their mobile and they’ll probably still have an incident during the day where they have to find a file on a USB stick or ask a colleague to email them something they need to complete a task.

Haven’t we just swapped printing out documents and saving them to floppy disks for copying them to thumb drives and emailing them to ourselves?  Haven’t we swapped carrying home reams of paper for carrying equally cumbersome computing devices?  I’m not sure our briefcases were any lighter last night than they were the evening before we worked from home ten years ago.

Working from home in the future should be simpler still.  Already, services from companies like Mozy allow people to access all of their files (whether they’ve remembered to drop them in a special folder for that purpose or not) from any web-connected computer – or from phones and tablets.  Which is one step closer to really being able to work from anywhere.

(It’s also one step closer to sanity when you’re not checking for the umpteenth time that the document you were working on yesterday really isn’t where you thought you’d saved it on that memory stick – but I digress).

With virtualisation technology from companies like VMware, you’re also able to access your processes and systems, exactly as if you were sitting at your work computer, but from a device that you haven’t had to lug back on the 7:13 from Paddington.

As these technologies become more broadly adopted, centrally by IT departments, it heralds a bright future for those who prefer not to venture beyond their own front doors in order to get their jobs done.

And, who knows, perhaps by 2022, we’ll need a National Work From The Office Day.

Security in the Cloud

Infosec

If you don’t think that the cloud is secure, think again.  Cloud providers, like Mozy, are implementing some of the most robust security features on the market so that consumers, SMBs and enterprises can see their benefits – without the cost or hassle of trying to build them themselves.

If you’re not sure if the cloud is secure enough to protect the data on your laptops, let’s see how the Mozy cloud stacks up against the protection applied to the laptops themselves.

A report last year from the Ponemon Institute surveyed 275 European organisations and discovered that, between them, they had lost more than 72,000 laptops in the previous 12 months.

42% were lost offsite and 32% were lost in transit.  Only 34% had encrypted any data and only 7% had any anti-theft features installed.

Let’s compare that with Mozy.

Encrypting data to ensure privacy

All data backed up with Mozy is encrypted to military standards using AES or Blowfish encryption before it leaves the computer.  For added security, users are able to choose their own personal encryption key.

Protecting data in transit

Mozy employs the same SSL-encrypted transport technology deployed in online banking to protect data on its journey to the cloud.

Protecting against data loss offsite

Data stored offsite with Mozy goes to Mozy’s ISO27001-certified, SAS16-audited local data centres.  Data blocks are split using Distributed Reed Solomon technology and spread across the server array to create redundancy.  The information remains encrypted behind the highest levels of digital and physical security.

The security measures applied by Mozy regularly far outstrip the level of protection that most people and organisations feel they need in the physical world.

You can find out more about Mozy and how you can ensure the security of your data by visiting us on Stand H65 at InfoSec at Earls Court, London, from the 24th to the 26th of April 2012.  Alternatively, why not check out this article from the Sunday Telegraph.

Mozy and Enterprise – Ready for Each Other

This week, Mozy launched MozyEnterprise, its online backup service for large businesses in the UK. With the  official UK launch following some years after the product became available in the USA, many people are asking, “Why now?”

MozyEnterprise

Over the past few years, the Mozy Enterprise Backup Solution has enjoyed many successes – but has also endured some bruises where the market and the product have not always been ready for each other.  Today we feel that the time has never been more right for us to bring MozyEnterprise to the UK market as Enterprise customers worldwide are finally ready to embrace the cloud.  Here are the main reasons:

  1. Mozy’s enterprise cloud backup solution has enjoyed years of hardening and testing.  Four years after first bringing MozyEnterprise to market, the product has really been put to the test and we feel its ready for what you have to throw at it.
  2. Businesses, even very large businesses, are accepting cloud solutions as enterprise-ready and great choices for their IT needs.  We no longer have to convince enterprises of the power of the cloud – the cloud has proved itself.
  3. Enterprises are seeing the complexity of their backup and file accessibility needs explode – from remote workforces to Bring Your Own Device policies, IT departments are no longer able to maintain strict control over the places and devices where people need access to their data, and enterprise cloud backup (specifically MozyEnterprise!) is well-suited to the needs of a diverse workforce.

We are very excited to introduce MozyEnterprise to large businesses in the UK and can’t wait to revolutionise the enterprise with the best backup and data access solution out there.

To learn more about MozyPro and MozyEnterprise and the difference between the two, make sure to watch Mozy Product Managers Jamie Morningstar and Todd Esplin discuss the differences between each offering.

Mozy’s Top Ten Tips for Surviving the Big Freeze

Stash file synching technolgoy helps avoid the big freezeWith temperatures set to dip to well below freezing today, and snow predicted by the end of the week, there’s a good chance that many of us will find our usual routes to work blocked as the Big Freeze sets in.

But, with more of us than ever being able to work from home, Snow Days for most people are a thing of the past.  To compound the misery, Mozy research shows that a quarter of us only work from home when we have to, leaving us rusty when it comes to making sure we’re still productive when forced to work from the spare bedroom.

For everyone who wants to minimise the frustration caused by an unavoidable day (or days) at home, here are Mozy’s top ten tips for surviving the Big Freeze.  And they’re all things you should do today before you go home!

1)   Make sure you know how to access your voicemail remotely.  You’ll normally need to set this up in advance and secure your access with a PIN.  If you can’t answer your desk phone, you’ll at least be able to listen to your messages and get back to people.

2)   Scan the stuff on your desk that you use all the time and copy it so that you can access it from home.  How many times a day do you look at the phone list on your pin board? Make sure you’ll be able to get at the info when you’re not there.  Make sure you include the sticky notes on your desk in this process too.

3)   Sync your smart phone with your computer.  If you usually only do this to update your playlist, take time to do it today to make sure your contacts and diary are up to date.

4)   Check you have the numbers you need.  Sure, you’ve copied your phone list but how many of those people are going to be at their desks if you need to contact them?  Double check you have the number for IT support – if you’ve lost VPN access, you won’t be able to look it up on the intranet.

5)   Take your charger home with you. Yes it’s heavy and, yes, most days it’s unlikely that your laptop will run out of juice overnight, even if you are checking emails into the wee small hours but there’s precious little use to be had from a flat thinkpad if you need it to run all of the following day.

6)   Check you know your passwords for everything.  If you’re not used to using the web interface for the apps you use in the office, it’s easy to forget your password or let it expire.  It can be infinitely easier to get it reset whilst you’re still on your office network.

7)   Pack your laptop carefully when take it home tonight.  It’s slippery out there and you don’t want to spend all day tomorrow squinting at a cracked screen.

8)   Find out what your suppliers/clients/partners are doing how you contact them if they’re not able to make it in either.

9)   Install a file syncing service on your computer and drop all your current work into it.  That way, whatever happens, you can get at the files you need.  You can get a free 2GB account for Mozy to use on our Stash file syncing service at www.mozy.co.uk/home/free

10)                  Lock away your chocolate digestives!  Anyone who does make it in through the snow is going to be looking for a carb and sugar hit to fend off the cold and you might not be there to defend them!

Hopefully, a little bit of preparation can help to make an unexpected day of working from home a little bit easier, so you can spend your lunch break creating snowmen rather than recreating all the work

Meet the family at VMworld Copenhagen!

Many of you know that, whilst Mozy is 100 per cent owned by EMC, the Mozy team is also part of the VMware family.  Like all families, we like nothing better than a get together – only in our case, we’re inviting 7,000 people (I don’t fancy doing the washing up after that family meal!).

From the 18th to the 20th of October, Mozy will be at VMworld in Copenhagen on stand #63.  And we’ll be showing off exactly what being part of the EMC and VMware family means.  So, drop by if you want to hear about:

  • Mozy Data Shuttle – which uses hard drives from EMC sister-company Iomega to turbo initial backups into the Cloud
  • Mozy Stash – which uses the technology Mozy developed for VMware’s Project Octopus to share data across multiple devices
  • The Mozy Apps – which give you access to your backed-up data from iOS and Android devices

The Mozy Apps are already available in Europe but a visit to the Mozy stand is a great way to get a heads up on Data Shuttle and Stash before they reach European soil.

For more information about Mozy at VMworld, follow @MozyEU or #VMworld on twitter.

Cutbacks put data, and businesses, at risk

Mozy Backup - online backup : have you delayed your technology refresh cycle?

The recession has meant that we’re all putting off some of the purchases we would have liked to have made over the past couple of years.  In our home lives, that’s likely to be cars and TVs and, in the office, it’s likely to be new technology.

After all, as everybody’s grandmother says (unless you’re Prince William, I can’t imagine the Queen saying it): “If it aint broke, don’t fix it!”  But those same lips (in between sucking Werthers and knocking back enough tea to float a battleship) probably also said: “a stitch in time saving nine,” – a lesson that many businesses are learning in 2011.

Three years after the recession hit, we should all typically have been through a workplace technology refresh – but according to our new research, just 40 per cent of companies in Europe, and 30 per cent of companies in the UK, have actually completed one.  Unsurprisingly, the poor economic climate was the most frequently cited reason for plans falling by the wayside.

But what’s the result?  40 per cent of employees told us that their computers were prone to crashes and data loss, which had a negative impact on their productivity.  With analysts putting the cost of a lost record at $214 – scrimping can be a false economy that ultimately costs many, many times the price a few new PCs.

Plus, if your upgrade policy is ‘wait until your computer breaks completely’ it’s not just one or two documents you stand to lose, it’s all of them. And, if you lose your data, you’re likely to lose your business too – 60 per cent of businesses go under if they lose their data for more than 48 hours.

Of course, there’s always a third way! If you can’t afford to shell out for new computers, you can protect the old ones with online data backup.

And, don’t forget, if you’re using a service like Mozy, the act of transferring your data to a new computer in the event that it gives up the ghost – or because you’re one of the 40 per cent of European companies that actually follows a refresh cycle properly – becomes simplicity itself.

So, to put it bluntly, if you can’t afford a new car, make sure you’re up to date with your payments for road-side assistance and, if you can’t afford a new computer, make sure you’ve got Mozy.

Data loss costs $214 per record

It’s often said that a good name is more desirable than great riches but, often, the two go hand in hand.  So what price can you put on your reputation?

According to new research from the Ponemon Institute, the damage to your reputation that comes with a major data loss incident can cost more than the loss of the data itself.

Each record lost, the research found, costs businesses $214, which not only includes the costs of notifying those involved and recreating records, but also the abnormal customer churn that comes from admitting that you lost data.

With more at risk than embarrassed blushes, it’s more important than ever for businesses to ensure that they have robust backup solutions in place.

£1bn of data stolen from UK plc every year through cyber crime

According to new statistics from The Cabinet Office, £1bn of data is stolen from UK businesses every year through cyber crime – and that number is growing.

As part of a wider review of the impact of cyber crime, which costs companies in the UK a total of £21bn a year, the British Government has noted that “the most seriously affected businesses are from sectors not traditionally viewed as targets of cyber attacks.”

Or, in other words, it’s no longer just the National Grid that needs to protect its data from cyber crime, it’s every businesses.  Of course, unless you’re up to something pretty special in your company, it seems unlikely that a bald guy stroking a cat in a volcanic lair is going to pay a troop of minions to hack your network and steal the details of your stationery order.  However, with EU statistics agency EUROSTAT saying that 31 per cent of European PCs are running malware right this very minute, it seems there are a lot of people out there who would be happy to get at your bank details – and aren’t likely to be too worried about what other files they corrupt along the way.

Ironically, accidental deletion by a company’s own staff is probably still the biggest cause of data loss for businesses.  But the good news is that online backup will protect you either way.

If you need more convincing of the need for action, this is what the Cabinet Office recommends:

“All sectors need to look again at their defences to determine whether their information is indeed well protected.  Without urgent measures to prevent the haemorrhaging of valuable intellectual property, the cost of cyber crime is likely to rise even further in the future as industry increases its reliance on ICT.”

Stark stuff…But implementing a backup solution is no longer rocket science and, since you can pay as little as £5 a month to protect your business, it’s considerably cheaper than £1bn!