Category Archives: Mozy

Cloud computing vs. an in-house server: the pros and cons

An effective and affordable plan for data storage is a requirement for businesses of all sizes. This is especially true in the case of small and medium-sized businesses, where margins are tighter than ever. Let’s take a look at cloud computing vs. a traditional in-house server solution.

Data storage, an essential need of the modern business

Is cloud computing the solution that fits SMBs the best? Data storage is a crucial concern for small and medium-size businesses. Modern commerce utilizes an increasingly digital set of software and recordkeeping tools, in addition to hosting email and file sharing. Traditionally, companies have relied on in-house, purchased hardware located on company property.

These solutions are known for their reliability and security, and continue to be chosen by many companies. Over the last decade, however, the emergence ofcloud computing solutions has presented a considerable challenge as an alternative with a large amount of advantages. These advantages in overhead, adaptability, and multi-platform support have allowed cloud storage to be the data plan of choice for half of the companies listed on the Fortune 500.

These advantages, however, may be even more marked in the case of small and medium-size businesses.

Streamlining your overhead 

There are a considerable number of arguments for cloud computing as the solution that fits SMBs the best; to employing cloud-based data storage, whether switching over from an in-house server or setting it up for a new business. A number of recent studies have shown that small businesses that utilize cloud systems enjoy a revenue advantage due to more efficient management of their IT resources.

The scale of this advantage depends, of course, on the quantity of information used and how it needs to be accessed, but they are universal to companies of nearly every type. The most obvious of these benefits is a reduction in overhead. Using a cloud computing system allows you to avoid costly infrastructure investments, staff time, and even the physical space required by an in-house server system.

In addition, maintenance is covered by the cloud provider, removing worries related to obsolete or malfunctioning equipment, saving you money as well as giving you peace of mind.

Scalability and accessibility

Cloud providers often offer a variety of packages tuned to the needs of your business, allowing you to scale your data plan to your company’s information requirements. This is especially true in the case of a new business, where flexibility is crucial. In-house servers require a significant initial investment, and the adaptability of cloud plans allow new business owners to adjust as the needs of the company expand.

Additionally, cloud computing storage is able to be used immediately, and often includes mobile and multi-platform integration. These features allow employees to access company data (with the proper encryption) from anywhere and easily exchange important files and communication with colleagues. Although it is always important to know and understand how your cloud data is protected, the security concerns traditionally associated with cloud computing have decreased substantially as innovation in cloud data protection continues to improve.

As an owner of a small or medium-sized business or prospective entrepreneur, cloud computing is well worth investigating, even if in-house servers still represent an important part of your backup strategy. To be sure, cloud backup and recovery can provide the same or even better protection than on-premises data protection options at a fraction of the cost.

Four key questions to ask your cloud provider

What questions should you ask before trusting your data to a cloud service?  Not all cloud services are the same and by not asking key questions up front, you can leave your business exposed.


To highlight what can happen when you trust people with your data without checking them out first, Mozy carried out a hidden camera experiment asking a series of strangers in a coffee shop to look after a laptop.  Find out what happened:






What should our man have asked before trusting anyone with his data?


  • How long will you look after it?

Just as some of our participants only protected the data for a limited period of time, not all providers are in it for the long term. Find out how long the provider has been around and how committed to the market it really is.

  • Will you look at my data?

Some participants in the experiment thought the data on our laptop might be of value to them.  Some cloud providers will scrape your data to create anonomised information to sell on to advertisers.  Encryption and privacy commitments are essential here – make sure your cloud provider has them.

  • Will you leave my data vulnerable?

Some of the people in our experiment did very little to keep the data safe, leaving it unattended as they left the coffee shop and went about their business.  Some cloud providers don’t encrypt data and some take physical security more seriously than others.  Make sure that your cloud provider is storing your data on enterprise-class equipment, in tier 4 data centers and in an encrypted state at all times.

  • Can anyone take my data?

In the film, we saw someone take the computer they were trusted with but we also had people who let a computer be taken from them.  Data can be intercepted when using cloud services if the provider has failed to secure it.  Ensure that your provider offers end-to-end encryption and transfers data over an SSL connection.


For more advice on what to ask before choosing a cloud provider, check out this whitepaper from IDC.

Free Mozy Data Restores Available for Those Affected by Flooding


We acknowledge the sensitivities of reaching out to customers at a time like this. In addition to our attempt to reach our customers affected by flooding in the UK and Ireland through other means, our reason for communicating in this way is the hope that, through word of mouth, the message will reach those who still have no access to power.

Mozy is offering free DVD restores for its online backup customers and resellers affected by the flooding in the UK and Ireland. The number to call is UK: 0808 234 3905 or Ireland: 1800 456 699 and the email is

Although Mozy never charges customers or resellers to download their data restores from the web, natural disasters often interrupt Internet access. The alternative method to restoring data involves Mozy creating DVDs and mailing them directly to the customer. Mozy will absorb all DVD restore processing and shipping fees for individuals and businesses impacted by the floods in the UK and Ireland to assist them in getting back up and running as quickly as possible.

Mozy’s Crystal Ball

The future of cloud data protectionEach year, our boffins at Mozy put their sizable brains together to make some predictions about what the future holds for cloud data protection.  This year’s predictions feature everything from phablets to trust.

Businesses adopt people-centric approach to backup

Traditionally, businesses have looked to back up specific app data or devices but many of them are reconsidering their approach and putting data owners at the heart of the equation.  As knowledge workers increasingly want to access their data across multiple devices, protecting and restoring data is less about being able to take the data from one specific drive and restoring it to another and more about protecting all the data associated with an employee across devices and enabling them to restore it where they need it.


Phablets and hybrid tablet-laptops present new challenges

Just as businesses are getting on top of protecting the data that moves between laptops, tablets and smartphones, a new challenge comes along as more primary copies of data are generated in mobile applications on next-generation devices.  Endpoint backup will increasingly include requirements to protect devices that never see a corporate network.


Cloud sentiment ceases to inform cloud adoption

Polls suggest that large numbers of people remain skeptical about putting data in the cloud, yet adoption of cloud services continues to rocket.  We expect this trend to continue as increasing numbers realise that they need to get over their preconceptions about the cloud if they want to see the benefits it can bring.  Just as someone might feel uncomfortable with the idea of flying but still boards a plane in order to enjoy a holiday or visit loved ones, we are witnessing more and more organisations realise that the perceived risks of using the cloud are often unfounded and pale in comparison to the benefits.  Organisations that take their first steps on the path to the cloud often quickly move from deploying just one application to implementing many others.  The objections don’t vanish but they’re put in context and pragmatism prevails.


More VARs transform from backup resellers to cloud aggregators

Resellers who have made their first entry into the cloud market are broadening their horizons with wider portfolios of cloud services.  Developments in management solutions are empowering resellers with tools that allow them to monitor multiple cloud services from a single pane of glass.  This lightens the burden of management and means that resellers can stay on top of a package of solutions that they can offer to their end-user customers.  This all adds up to bigger sales and more margin.


Hybrid backup entrenches and evolves

In 2013, we saw growing numbers of businesses realize that their data protection strategy should include both public and private cloud solutions.  We expect this methodology to become entrenched through 2014.  We also see hybrid backup evolving so that the decision of what data is moved to the cloud is made using more intelligent criteria than simply ascertaining which device it’s primary copy is stored on.  Data on endpoints will be prioritised and sent to the most appropriate targets, whether that be flash, discs or the cloud.  Hybrid approaches to storage will also include hybrid devices and we expect to see more businesses backing up to private clouds

Built to last

Somewhere in an attic or a cellar most of us have a box full of audio cassettes or VHS tapes. You might even have 8-tracks, mini discs, Betamax tapes, and LaserDiscs.  They were all leading-edge technology when you bought them. You invested time, effort, and money in these various formats but, over time, they all became obsolete. To a certain extent, that’s natural but, when you have to invest time, effort, and money all over again on a new platform, it can be both frustrating and expensive. How many times do you have to buy the same Beatles album?


Cloud backup is reaching a tipping point, just like the one the home entertainment industry experienced. Established cloud backup providers who aren’t keeping up with changing customer tastes and technologies are seeing customers lured away by services offering exciting new features.


Mozy is built upon a foundation that enables us to evolve our service as we move into the future. Last summer, we enhanced the technology that underpins our industry-leading cloud backup service to launch a new, more flexible data protection and access platform. This enabled us to launch the next generation of Mozy a few weeks ago, adding new features such as Mozy Sync and tools for greater flexibility for mobile devices. Our goal has been simple: Future-proof our business by building on a foundation that allows us to bring the newest data protection and access features and services to our partners and customers—and at a faster pace.


Moving from one cloud provider to another can be just as frustrating as—and a lot more expensive than—rebuilding your music collection again. That’s why it’s key for businesses to take the time to evaluate potential cloud partners carefully. Price and features are important, but so are sustainability, longevity, security, scalability, and many other criteria.


To help businesses whose backup providers have closed their services, Mozy is providing access to a free IDC white paper that offers advice on how to select a replacement.


There’s one reason Mozy is doing all this: We’re your partner in the cloud for the long haul.


Mozy Then and Now Infographic

The world of computing has changed unrecognisably since Mozy launched its first online backup service in 2006. Check out what’s happened and how Mozy has responded in this infographic.


Mozy is fully compatible with Mac OS X Mavericks!

Mozy now works seamlessly with OS X Mavericks.  Now you can combine the advantages of the new Mac OS features with the peace-of-mind that comes with Mozy backup, including:

  • Access to any file anywhere at any time through Mozy web, mobile, and tablet apps
  • Confidence that your files are safe even if your local Time Machine drive fails
  • Premium security, optionally coupled with FileVault encryption
  • Even faster initial uploads of large files with Mozy’s enhanced resuming features

Download the newest Mozy Mac Client today for Mavericks compatibility and all the newest Mozy features and enhancements.

How much is the data on your laptop worth to you?


Maybe it depends what you do with your laptop.  Personal documents can have huge sentimental value (what if you lost your baby photos?) but losing work documents could have a huge impact on your company’s bottom line – or maybe your bonus.


And what if you wrote one of the country’s most popular TV shows and last year’s National Book Awards Non-Fiction Book of the Year?  Maybe the content on your laptop is potentially worth hundreds of thousands of pounds in revenues from scripts and books.

It’s that realisation that must have hit national treasure Miranda Hart when her laptop was stolen this month:


“If people who stole my laptop last night in W6 out there. Please please please return. Precious creative projects all lost. Will reward. RT.”  Hart tweeted in a desperate attempt to retrieve the work that she lost along with her computer.  And it appears that she’s still waiting for an answer.


How much is the data worth or even the reward? Recent research from Mozy found that, where a reward was offered, the average bounty for a lost or stolen item was over £275.


I really hope that Miranda gets her computer back – not least because I want to find out what this season’s laugh is modeled on (please let it be Katy Perry’s Roar).  But our advice is to save the reward money and invest in the much more reliable and cost-effective use of online backup.


Businesses can protect their data from under £7 a month and home users from under £5.  Check out Mozy for more details.


So, don’t ever put yourself through the heart-stopping, sinking feeling that your data may be gone forever, just get backup.  Such fun!

Mozy Tritanium-plates Backup Service in the Netherlands

Mozy's tritanium-lined cloud protects 90PB of dataWith security concerns high on the agenda of consumers and businesses alike in the Netherlands, Mozy has introduced ‘Tritanium’™ technology to protect its cloud services.


Tritanium is the security methodology that Mozy has developed to help it earn the title of the world’s most trusted backup provider and hinges on three elements:


  • Military-grade security with an encryption key that only you know and the military considers uncrackable
  •  World-class data centres that keep your cloud data locked up like Fort Knox
  • A service that’s built to last, trusted by over six million people, 100,000 businesses and 800 giant corporations  – and owned by one of the 250 biggest companies in the world


In a recent survey, Mozy asked 150 Dutch people what measures they believed needed to be in place in order to consider a cloud service safe.


Encrypting your files with a code that only you know at the cloud vendor site


Independent certification that the data centre is secure at the cloud vendor site


An alarm to protect against unauthorised access at the cloud vendor site


Protection systems for fire, floods and earthquakes at the cloud vendor site


Knowing that the doors and windows in the data centre are locked at the cloud vendor site


Dividing it up, and having copies stored in different areas at the cloud vendor site


A 24-hour guard and patrol dogs at the cloud vendor site


Eyeball scanner to secure door at the cloud vendor site


*Other (please specify)



Top demands included encryption, certification and threat detection.  These – and 98 per cent of all other requirements are met with Mozy’s Tritanium-lined cloud.


With Mozy backup, a 12-digit key and 448 blowfish encryption, it would take, on average, 79 octillion (79,000,000,000,000,000,000,000,000,000) guesses to break into a single packet of your data. A computer randomly generating one billion guesses a second would take 8.3 million years to crack the code.


Mozy is also certified by the International Organisation for Standardisation (ISO) – the world’s largest developer of international standards – in the field of information security management systems.


And, of course, the data centres aren’t **just** fitted with intrusion alarms – they are staffed 24x7x365 by technical and security staff, with earthquake detection and biometric entry systems.


So, if you’ve been putting off backup for another day, waiting for a solution that you can really trust – trust Tritanium.



Do your business’s helpdesk requests soar as the holiday season ends?

Pool StorageDrink in hand, sun on your face, toes in the water, the world and all its cares slip away.  And then you have to come back to the office, force your feet into formal shoes and try to remember how your laptop works.


No wonder then that, when the summer ends, help desk requests can go through the roof.  The first challenge is logging into your computer.  The Telegraph suggests that we have to remember 10 different passwords everyday and not using them is possibly the simplest way of forgetting them.  First call to the help desk!


Once you’re in, it’s a case of remembering what you’re doing.  The challenge here is making sure that you don’t do any harm before you’re back in the swing of things.  With autopilot off and muscle memory more long-term than you’d like, it’s easy to make silly mistakes in a spreadsheet or to accidentally save over a Word document.  Another call to the help desk!


That’s why having business-quality backup is so important.  A service that integrates with directory and single-sign-on solutions means that there’s one less password to remember and one fewer call to the helpdesk.


And, with file versioning, even if you accidentally save over a document more than once, you’re able to roll back and restore the original.  Just choose the date at which the file was last correct and restore it to your computer.


Of course, you can do that yourself without a call to the helpdesk – so, hopefully, the IT support team can enjoy a gentle return to work too.